Product Assistance Representative Chat Support (Entry Level)

Launch your career in customer service as a Product Assistance Representative specializing in chat-based support. This beginner-friendly opportunity welcomes individuals passionate about helping customers understand products and resolve technical concerns. Through live chat interactions, you'll deliver prompt and thorough support, ensuring every customer feels valued and leaves with their questions answered.

Roles: Your primary responsibility involves responding to live chat conversations across company websites and social platforms. You'll respond to customer inquiries, share relevant product or sales resources, and communicate special offers and deals through the chat interface.

Rate: $35 per hour.

Requirements: A working device such as a laptop, desktop, smartphone, or tablet is essential. You'll also need consistent internet access and competent written English communication abilities to succeed in this role.

Skills/background needed: No experience necessary for this beginner-level position. Comprehensive onboarding and training materials are supplied, meaning prior customer service chat experience is not required.

Location: Fully remote, available globally, with preference for candidates in the United States.

Do you excel at written communication and ready to begin work right away? We'd love to hear from you.